CD Drive Disappeared

Several of my customers have had their Optical Drive (CD/DVD) disappear from their My Computer after uninstalling or installing a program. It can also be caused by some virii so be aware.

Most of the time, its old left-over registry entries by the programs that remain after removal that cause the problem.

To fix this follow these steps:

  1. Go to Start button (lower left hand corner), go to RUN, type REGEDIT
  2. Navigate to
    1. HKEY_LOCAL_MACHINE\
    2. SYSTEM\
    3. ControlSet001\
    4. Control\
    5. Class\
    6. {4D36E965-E325-11CE-BFC1-08002BE10318}
  3. Delete the UpperFilters and LowerFilters Keys.

Restart your system and you should see the drive. You may be prompted to reinstall it upon start-up.

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